Yes No. You can also try the steps outlined in this PC Advisor article. Press the Windows and R key on your keyboard to open the Run command. Make sure the cable is seated properly in the computer itself and in the iPhone. Communities Contact Support.
If iTunes doesn't recognize your iPhone, iPad, or iPod
How to install the latest version.
5 Ways To Fix IPhone 5c Cannot Connect To ITunes Store
Unplug all USB accessories from your computer except for your device. I plug in my iPhone 5s but iTunes doesn't recognize it. Yes No.